Yes! On orders that are delivered within 72 hours and that was shipped with breather bags. Due to the sensitive nature of Sulawesi Shrimp, special arrangements are made with them.
Kindly note that once the package arrived and has been signed for DOA will end, and we can’t guarantee the survival of shrimp once they enter your tank.DOA timer starts as soon as the courier has picked up the package.
To claim for DOA, a photo of the livestock needs to be sent within an hour in the unopened bags either on email or Whatsapp.